LEGAL NOTICE

Terms and Conditions

In accordance with Law No. 34/2005 of 11 July on Information Society Services and Electronic Commerce, the identification details of the company that owns the domain www.cosmotel-paris.com are set out below.
Company name: SAS COSMOTEL
SIRET No.: 552 002 818 00011
Registered office: 17 Boulevard de Strasbourg, 75010 Paris, France
Telephone: 01 45 23 32 55
Email address: direction@hotelcosmotel.com
Registration details with the registration office: FR 2255200818
The user is solely responsible for their use of the services, content, links and hyperlinks included on this website. SAS COSMOTEL shall not be liable for any unlawful use of the aforementioned material by third parties.
Neither SAS COSMOTEL nor any other party involved in the creation, production or provision of this website shall be liable for any direct, indirect, incidental or consequential damages, costs, losses or liabilities that may arise from accessing or using this website.
SAS COSMOTEL does not guarantee the accuracy of the information contained on this website. Furthermore, SAS COSMOTEL shall not be liable for any damage or viruses that may infect your computer or any other device in your possession as a result of using, accessing or downloading material from this website.

Copyright

All audiovisual material, registered trade marks or any element subject to intellectual or industrial property rights included on this website is the property of SAS COSMOTEL or for which it holds sufficient rights to use it. Reproduction of this material is permitted solely for personal use; any unauthorised modification, reproduction, adaptation, hire, lending, transmission or any other form of distribution, even in part, remains prohibited.

Privacy Policy

SAS COSMOTEL hereby informs you that all personal data received via any form on this website will be treated as strictly confidential in accordance with the company’s privacy and security policy, as well as with Law 15/1999, of 13 December, on the Protection of Personal Data. This data will be included in a data file registered with the General Register of the Data Protection Agency. The main purpose of its creation, existence or maintenance is the processing of personal data for the purpose of managing accommodation bookings made via this website or for sending promotional communications. The recipients of this information are all persons affiliated with, registered as members of, holding positions within, or collaborating with any of the departments and associated entities comprising the organisation, as well as official bodies which, by law, require the transfer of such data. By submitting this form, the sender consents to the automated and documented processing of the data included in our database. We would like to inform you that we may share your personal data with third parties and that they may contact you by email regarding matters relating to your stay, for example, to gauge your satisfaction or to obtain feedback on your experience at the hotel. SAS COSMOTEL informs you that you have the right at any time to access, rectify or delete your data, as well as the right to notify us of any modifications or changes that may occur to it. To exercise these rights or for further information, please send an email to: cosmotel@free.fr.

OMBUDSMAN

After contacting the complaints department of SAS COSMOTEL, 17 Boulevard de Strasbourg, 75010 Paris – France, and if no satisfactory response is received within one month, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures for submitting a complaint are available on its website:
http://www.mtv.travel

DISPUTES

Pursuant to the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes, SAS COSMOTEL informs you that, in the event of a dispute, Users residing in the European Union may visit the “Online Dispute Resolution Platform” developed by the European Commission, in order to attempt to resolve amicably any dispute arising from the provision of services by the Cosmotel Hotel. To access the ‘Online Dispute Resolution Platform’, please use the following link:
https://ec.europa.eu/consumers/odr/main/

TELEMARKETING:

Consumers who do not wish to receive telemarketing calls may register free of charge on a do-not-call register. For further information:
Bloctel
https://www.bloctel.gouv.fr/